Commentary: Basics of dignity not being addressed

The findings echo the recent Care Quality Commission report on older people’s care within hospitals in finding that the ‘basics’ of dignity, respect and adequate care are not being addressed in home care.
However, unlike hospital care, many home care users contribute towards the cost themselves, and this trend will continue.
There is a clear and obvious need to give consumers much more information and advice about choosing care services, and much more feedback on service quality.
At the moment, you can get far more consumer information before you buy a paperback book on Amazon than before you enter into a contract with a company that will be organising intimate and essential care for yourself or an older relative.